Terms & Conditions

Changes to Terms & Conditions

Brij Poshak Grah reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website after changes implies acceptance of the updated terms. Customers are encouraged to review this page periodically.

Limitation of Liability

Brij Poshak Grah shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use this website, including but not limited to loss of data, business interruption, or system failure.

Our liability, in any case, shall be limited strictly to the value of the product purchased. Slight variations in color, design, embroidery, or texture due to lighting, screen resolution, or handcrafted work are not considered defects.

Copyright & Intellectual Property

All content on this website including images, text, logos, designs, graphics, and product photos are the exclusive property of Brij Poshak Grah. Unauthorized copying, reproduction, modification, or distribution of any content is strictly prohibited without prior written permission.

Products & Descriptions

We make every effort to display accurate product information. However, due to the handmade and religious nature of poshaks and accessories, minor differences may occur. Product availability and prices are subject to change without notice.

Shipping & Delivery

Orders are shipped to the address provided by the customer at the time of checkout. Once dispatched, tracking details will be shared via WhatsApp, SMS, or email. Brij Poshak Grah is not responsible for delays caused by courier partners, weather conditions, or festivals.

Duties & Taxes

All prices displayed on the website are inclusive of applicable taxes unless stated otherwise. Any additional charges imposed by local authorities or courier services shall be borne by the customer.

Your Account & Responsibilities

Customers are responsible for maintaining the confidentiality of their account details and ensuring accurate shipping information. Brij Poshak Grah reserves the right to cancel orders, refuse service, or terminate accounts in case of misuse or fraudulent activity.

Exchange & Refund Policy

Due to the nature of religious items and handcrafted poshaks, exchanges or refunds are accepted only in cases of damaged, defective, or wrong products. Customers must notify us within 24–48 hours of delivery with clear photos or videos for verification.

Orders once shipped cannot be cancelled. Approved refunds or exchanges will be processed after inspection of the returned product.

Electronic Communication

By using this website or communicating with us via email or WhatsApp, you consent to receive electronic communications from Brij Poshak Grah. All notices, agreements, and updates sent electronically are considered legally valid.

Disclaimer of Warranties

All products and services are provided “as is” without any warranties, expressed or implied. We do not guarantee uninterrupted access to the website or error-free operation.

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